1. Collect your information
We process personal data that you have provided to us, personal data generated during your visits to our website and when reading newsletters and emails sent by us to visitors . our exhibition. We also process personal data that we obtain from other sources such as Social Media platforms.
Potential personal data we collect:
- Name, address and email address.
- IP address
- Personal data obtained through or generated on our website, newsletter, commercial emails or related technology
- Your browsing behavior on the website, such as information about your first, previous and current visits, pages visited and how you navigate the website.
2. Cookies
Cookies are small files sent by a site or its service provider to your computer’s memory through your Web browser (if you allow) that enables the site’s or service provider’s systems to access your computer’s memory. access your computer’s memory. access your computer’s memory. access your computer’s memory. access your computer’s memory. access your computer’s memory. Web visitors find your browser, collect and store certain information.
We use cookies to:
- To allow you to securely log in to your account, so you can use “My Account” features such as ordering information, payments, and viewing statements.
- To store the contents of your online shopping bag while browsing the website and completing orders.
- To record the areas of the website you visited, the products you viewed and how long you spent browsing, and the products you purchased. We use this data to help make our website more user-friendly, develop its design and continuously improve the quality of the services we provide.
- To evenly distribute visitors to our sites across platforms to ensure content is served at the fastest possible speed.
- Provide relevant products and services to you when you visit the websites and ensure that relevant marketing material is provided to you.
- Detect and prevent fraud and other crimes.
3. Information Use
- The following are some of the ways we make use of the data we collect, including Personal Data and Usage Data:
- To make it possible for you to use our services, to process the data you give through them (such as confirming the validity and usability of your email address), and to complete your transactions; transaction processing and sending you any relevant information;
- To offer relevant customer support and care, such as answering your queries, grievances, or comments, as well as sending surveys and processing survey replies;
- To provide a feature that enables users to send links to others in order to alert them to content or features on the Services. After sending the SMS text message or email, we do not keep phone numbers or email addresses gathered for these reasons;
- To notify you of any modifications to our privacy policy, terms and conditions, or other policies, as we see fit;
- To fulfill regulatory and legal requirements; as well as for other reasons specified at the time your information is provided and as further outlined in this Privacy Policy.
4. Children’s privacy
We do not knowingly collect any Personal Information from children under 13 years of age. If you are under 13 years of age, please do not submit any Personal Information through our Site or Services. We encourage parents and legal guardians to monitor their children’s Internet use. If you have reason to believe that a child under 13 has provided us with Personal Information, please get in touch with us.
5. We protect your information
We deploy robust physical and digital safeguards to keep your personal information secure and prevent unauthorized access or disclosure.
Although we work around the clock to protect your information, no security controls are 100% effective. We cannot guarantee to prevent any data breaches, malware incidents or cyber-attacks. Please be vigilant when visiting any website and contact us immediately if you suspect your account has been compromised.
6. Retention of personal data
- We only retain your personal information for as long as necessary to fulfill the purposes set out in this policy, unless a longer period is required by law. For example:
- Account information such as your name, email and address remains on file as long as you remain an active customer.
- Purchase history remains in your account for returns, analytics and accounting needs.
- Correspondence such as support tickets, chat logs, and emails are retained for quality assurance.
- Payment information will be deleted immediately upon completion of each transaction.
- You can request deletion of your account and related personal information at any time through our store. After cancellation, we retain some anonymized transaction data to comply with the law.
7. We may disclose your information
We do not sell your personal information to third parties. We may share information with our partners, contractors or service providers to support your account and provide the services you request. Here are some examples:
- A payment processor processes your purchase.
- The company will deliver the goods to you.
- This platform sends follow-up emails, announcements and promotions.
- Storage, analytics, and data science tools help secure and optimize our services.
- Government agencies or third parties when required by law.
- Your partners and information access providers must agree to comply with strict regulations and provide only the minimum amount of data necessary to provide their services. We do not allow customer data to be used for any other purpose.
8. 3rd party websites and social media platforms
The third party providers we use will only collect, use and disclose your information to the extent necessary for them to perform the services they provide to us.
For your convenience and information, our website may contain links to other websites that may have privacy policies different from ours. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any website you visit through our website.
9. Changes to this Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting to the website. If we make significant changes to this policy, we will notify you here that the policy has been updated and/or (to the extent technically and legally feasible) by how to send notifications to users via any available contact information.
10. Contact
Email: [email protected]
Working hours: 8 AM – 6 PM (from Monday to Friday, off Saturday and Sunday).